@book{9881,
	author = {.earl, michael j. and Oxford Institute of Information Management.},
	title = {Information management : },
	publisher = {Oxford University Press, },
	year = {1996.},
	address = {Oxford, UK ; },
	note = {Includes some papers presented at a conference organized by the Oxford Institute of Information Management and sponsored by PA Consulting Group, held at Templeton College, Oxford.}
}