Includes bibliographical references (p. 289-294) and index.

An unacceptable reality -- Approaching a complex and persistent problem -- The importance of "listening" -- A menu of pro-poor policies -- Brazil, filling the cracks in universal coverage -- Cambodia: contracting with nongovernmental organizations to serve the poor -- Cambodia: health equity fund for the poor -- Chile: integrated services program for the poor -- Colombia: expanding health insurance for the poor -- India: community-based health care services -- Indonesia: health cards for the poor -- Kenya: expanding immunization reach through campaigns -- The Kyrgyz Republic: health financing reform and the poor -- Mexico: paying the poor to use health services -- Mexico: providing subsidized health insurance to the poor -- Nepal: participatory planning -- Rwanda: community-based health insurance -- Tanzania: social marketing for malaria prevention -- Vigilance.